Questions?
Feel free to reach out.
Phone (Text or Call)
(713) 322-8301
Email
guy@guyfelder.com
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Scheduling
Whenever possible, I prefer to have clients scheduled at consistent days and times. A regular schedule creates a meaningful routine around therapy and supports the continuity of our work together. If a standing appointment time is not available or does not work for your schedule, future appointments will be scheduled at the conclusion of each current session.
Please note that your scheduled appointment time is reserved exclusively for you. Arriving late to a session will not extend the session beyond its scheduled end time, and the full session fee will apply.
Cancellations
I understand that life is unpredictable and that cancellations are sometimes unavoidable. However, because your appointment time is held specifically for you, late cancellations make it difficult to offer that time to another client in need.
If you need to cancel an appointment, please notify me as soon as possible. Cancellations made less than 24 hours before your scheduled appointment will be charged the full current session rate (this rate may be different from the rate you are normally charged). Repeated cancellations — regardless of notice — may be discussed as a clinical matter, as consistency is an important part of the therapeutic process.
The current rates for services are listed here.
No-Shows
If you do not attend a scheduled session and do not contact me beforehand, this will be considered a no-show. No-shows will be charged the full session rate. If you experience an emergency that prevents you from attending or notifying me, please reach out as soon as you are able and I will review the situation on a case-by-case basis.
Rescheduling
I will do my best to accommodate rescheduling requests whenever possible. However, there may be times when I am unable to offer an alternative appointment. In those instances, the original appointment will be treated as a cancellation and the cancellation policy above will apply.
Any rescheduled appointment must occur within one week of the original session date. Rescheduling requests made within 24 hours of your scheduled appointment will incur a $50 fee if an alternative time is found.
Therapist Cancellations
Should I need to cancel or reschedule our appointment, I will notify you as soon as possible and will not charge any fee for therapist-initiated cancellations. I will make every effort to offer you an alternative appointment within the same week.
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Payment Method on File
Clients are required to provide a alid form of payment to be kept on file securely prior to beginning therapy. Payment is due at the time of service. Failure to submit payment at the time of service may result in a pause or discontinuation of services until the outstanding balance is resolved.
Accepted Forms of Payment
Cash
Venmo or Zelle
American Express, Visa, or Mastercard
Please note that returned or failed electronic payments may be subject to an additional processing fee of $100.
Insurance & Out-of-Network Services
I currently accept AETNA health insurance plans. For those clients who have insurance I do not accept I am happy to provide you with a monthly superbill — a detailed receipt of services — that you may submit to your insurance provider for potential out-of-network reimbursement. I cannot guarantee reimbursement, and I encourage you to contact your insurance provider directly to understand your out-of-network benefits.
Insurance benefits may not be applied to cancellation fees, rescheduling fees, or other non-clinical charges. This means if you cancel your appointment within the terms listed in the tab above the policy outlined there applies and an insurance claim for those charges will not be generated. The charges will be charged directly to the client payment method on file.
Outstanding Balances
If you carry an unpaid balance for more than 5 days, I reserve the right to pause scheduling future sessions until the balance is resolved. In the event that a balance remains unresolved after 30 days, I may need to pursue further steps to collect, which may include referral to a collections agency. I will always attempt to discuss any billing concerns with you directly before taking such steps.
Questions About Billing
If you ever have questions or oncerns about your bill, fees, or payment options, please don't hesitate to bring them up. Financial stress should not be a barrier to getting the support you need, and I am open to discussing your situation.
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Therapy sessions typically last between 40 and 50 minutes, which constitutes the standard "therapy hour." Your session fee will be agreed upon prior to your first session. Should either you or I end a session early for any reason, a pro-rated rate will not be applied — the full session fee is due regardless of session length.
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Purpose of Individual Therapy
Individual therapy is a confidential process focused on your personal growth, emotional well-being, and mental health—not to determine fault or serve as evidence in legal proceedings. Involvement in legal matters significantly disrupts the therapeutic process and may damage the therapist-client relationship. For this reason, I do not voluntarily participate in legal proceedings, and I do not provide evaluations, written opinions, or expert testimony in legal disputes. Involvement in court matters may lead to termination of the therapeutic relationship.
Subpoenas and Testimony
As a therapist who is provisionally licensed (e.g., LPC-Associate), I practice under the supervision of a fully licensed clinician. In the event of a subpoena, both me and my supervisor will be consulted, and the subpoena will be forwarded directly to the supervising clinician and may be forwarded to an attorney for review.
The supervising clinician will assert therapist–client privilege on behalf of both myself and the client and will take all reasonable steps to protect confidentiality to the fullest extent allowed by law.
If a subpoena is received, it may be forwarded to an attorney for review. We will assert therapist-client privilege and take all reasonable steps to protect confidentiality to the fullest extent allowed by law. A subpoena does not automatically override confidentiality. Disclosure will occur only if required by a valid subpoena and after all efforts to quash or limit the subpoena have been exhausted. If ordered by the court to provide information, the supervising clinician will release only what is legally required, after consulting with legal counsel.
Legal Fees
Because legal involvement significantly disrupts clinical work and the therapeutic relationship, clients are strongly discouraged from involving their therapist or supervising clinician in any legal matter. If a subpoena or court order requires participation, the following fees apply:
Retainer (due upon receipt of subpoena): $5,000 (required to initiate legal review, secure counsel, and block scheduling time; non-refundable)
Preparation, record review, or attorney consultation: $400 per hour (minimum 1 hour)
Depositions or court testimony (including wait time): $475 per hour (minimum 1 hour)
Written affidavits or document preparation: $350 per hour
Parking, meals, or related expenses: reimbursed at cost
Rush or late-notice subpoenas (less than 48 hours): additional $250
Court date rescheduled with less than 2 business days’ notice: $500 non-refundable
Payment Terms:
The retainer must be paid in full upon receipt of the subpoena and before any review or response begins.
Time beyond the retainer is billed hourly and due by the end of the court day.
If travel or pre-scheduled time off is interrupted, an additional surcharge (50–100%) may be applied.
Additional Notice
I do not provide evaluations or testimony for legal proceedings. If you anticipate needing a therapist’s input for court, you will be referred to a forensic or court-involved specialist.
All subpoenas or legal requests will be reviewed by the supervising clinician and may be forwarded to legal counsel to ensure compliance with the ACA Ethics Code and Texas Health & Safety Code §611.004.
Practice Policies and Guidelines
Select an item below to review the policy or guideline.
Clients may request their records by emailing guy@guyfelder.com
Individuals may contact the Texas Behavioral Health Executive Council (BHEC) via the Council’s Contact Us Webpage.
Individuals may also file a consumer complaint with the Office of Attorney General’s Consumer Protection via this webpage.